Help Hub

Keep all your appliances running

Get all the support you need to make even technical matters simple in the FREE Pluzs app.

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How to Guides in the Pluzs App
Notifications

Access support for maintaining the appliances you own in an instant

These guides are specific to your appliance type. There’s no need to search, just click on an appliance and chose the category you need help with.

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Setup Support

Whether you’re installing for the first time or just want to check things are setup correctly, we show you how.

Maintenance

Just like servicing your car, appliances need regular checks and maintenance.

Annual Health Check

Scheduled safety checks and cleaning help keep your appliances running.

Troubleshooting

It’s often a small thing that’s easy to fix. We help you understand error codes, how to clean a filter and replace a part.

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Learn your way

Whether you prefer to read, follow instructions or watch a video tutorial, we’ve got you covered.

Washing Machine Filter Illustration
Illustrated actions or identification.
Video tutorials in the Pluzs App
Watch videos of how it's done.
Written Step by Step instructions
Written Step by Step instructions.

Maintain

You don’t always need an engineer to maintain your appliances. With Pluzs, you can do many things yourself, including:

  • Health Checks
  • Run Limescale removal or service washes
  • Cleaning Filters
Dishwasher Health Check Guide in the Pluzs App
Reminders

Get timely reminders throughout the lifecycle of your appliances

  • Tailored hints & tips
  • Scheduled maintenance
  • Preventative measures
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